Privacy policy

Effective Date: 01 January 2024

1. Introduction

Welcome to Dandysmiths.com.

We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

  • Personal Data: We may collect personal data such as your name, email address, and contact details when you voluntarily provide them through forms or account registration.

  • Usage Data: We collect data on how you use our website, including your IP address, browser type, pages visited, and time spent on the site.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Communicate with you, respond to inquiries, and send updates.

  • Analyse website usage to enhance user experience.

4. Legal Basis for Processing

We process your personal data based on:

  • Consent: You have given consent for processing your personal data for specific purposes.

  • Contract: Processing is necessary for the performance of a contract with you.

  • Legitimate Interests: We process data to pursue our legitimate interests, provided they are not overridden by your rights.

You are able to remove your consent at any time. You can do this by contacting us using the contact details below.

5. Data Sharing and Disclosure

We do not sell or share your personal data with third parties except as necessary to provide our services, comply with legal obligations, or protect our rights. We may use third-party service providers for hosting, analytics, and marketing who process data on our behalf.

There may be links to third party websites on this site. We have no control over these websites. Once you leave this site we are not responsible for the processing of information by third parties. This Privacy Policy does not extend to your use of these third party sites and you should check their respective privacy notices for information as to how your data will be used.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under data protection law, you have the right to:

  • Access and obtain a copy of your personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal data.

  • Object to the processing of your data.

  • Ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • Withdraw consent at any time, where consent is the basis for processing.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please see the contact details below if you wish to exercise any of your rights in relation to your data.

8. Security Measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

If you suspect any misuse or loss or unauthorised access to your personal information, please contact us immediately using the contact details above.

You can find detailed information from Get Safe Online as to how to protect your information and devices against fraud, identity theft, viruses and many other online problems. Get Safe Online is supported by HM Government and leading businesses.

9. Cookies and Tracking Technologies

This website may place certain cookies on your device when you access this site. Before this site places cookies on your device, you will be presented with a message banner requesting your consent to those cookies. By giving your consent to the placing of cookies, you are enabling Dandysmiths to provide a better experience and service to you.

You may, if you wish, deny consent to the placing of cookies; however certain features of this site may not function fully or as intended. A list of the cookies that may be placed on your device if you consent is available here.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

11. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us at hello@dandysmiths.com.

This privacy policy is designed to comply with the General Data Protection Regulation (GDPR).